Airbnb Saved Messages

If you’re like me you’ve probably even tried saving templates on your iPhone Notes, or Google Docs to help speed up this process.

Copy + Paste. Copy + Paste…

Which, in all honestly kind of sucks.

There has to be a better way!

Thankfully, our good friends at Airbnb saw our strife and decided to do something about it.

Introducing Airbnb’s Saved Messages.


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What are Airbnb’s Saved Messages?

Saved Messages allow you to save pre-written guest message templates.

Why should you care?

Because they can save you a ton of time by eliminating the need to repeat yourself time and time again for your most frequently asked questions.

So, let me show you how to get this set up on Airbnb.

How to setup Airbnb Saved Messages:

Log-in to your Airbnb account and go to ‘Messages Inbox’


airbnb message inbox


Click on any old message.

Then, under the message textbox, you will see a simple link “Use a Saved Message”


airbnb use saved message link


This is where all your ‘Saved Airbnb Messages’ will be stored.


add new airbnb saved message


Once you have your messages written and saved you are ready to go.

Or if you want to use the mobile app you can do it like this:

They are super easy to set up and are easily accessible from the mobile app.

Go to ‘Inbox



Click on the message that you would like to reply to.

Click on this icon.






Click the ‘Write a new response’ link to start building your new saved message list.