If you're already using automated messaging software like Smartbnb for instance, just simply upload each message to your system and set the appropriate scheduling and alter the short-codes to fit your provider.

It'll do a damn good job of eliminate almost all guest questions, but there'll still be the odd guest that will request something specific that'll need to a bespoke answer.  In my experience you'll cut down guest questions by upwards of 80%.

Absolutely not.  Each message has dynamic variables for each booking so that each message is hyper personalised to each guest.

Good question.  Let me explain..

Each message has been meticulously crafted using different persuasion techniques to trigger positive responses from your guests.  Things like reciprocity, adding value, free upgrades, compliance, compliments, etc.  Each of these triggers compounded throughout the guest nurture campaign result in better reviews by far.